Terms & Conditions

Terms of Service

  1. Use of Service: By using Anelia Fleur, you agree to our terms, including our use of personal data as outlined in our Privacy Policy.

  2. Intellectual Property: Content on Anelia Fleur is our property and is protected by applicable laws.

  3. Limitation of Liability: We are not liable for indirect damages from using our service.

  4. Governing Law: These terms are governed by local law.

Refund Policy

  1. No Refunds: Due to the custom nature of our arrangements and the use of both perishable and faux flowers, all sales are final. We do not offer refunds once an order has been placed and the arrangement process has begun.

  2. Order Cancellation: Orders may be canceled up to one week before the scheduled delivery date. After this period, cancellations or refunds are not possible. Please note that credit card transaction fees for refund will be bear at your end.

  3. Issues and Concerns: If there are any concerns with your order, please contact us at ANELIAFLEURSG@GMAIL.COM.

Privacy Policy

  1. Data Collection: We collect personal data necessary for order processing and service improvement.

  2. Data Use: Personal data is used for order fulfillment, customer service, and, if consented, marketing communications.

  3. Data Sharing: We do not sell personal data. Data may be shared with third-party services as necessary for business operations (e.g., payment processing).

  4. User Rights: Users can request access to or deletion of their personal data.

Contact Us For questions, contact ANELIAFLEUR@GMAIL.COM.

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