Frequently Asked Questions

A: We offer a diverse range of floral arrangements including bouquets, centerpieces, wedding flowers, and custom designs for special occasions. Each arrangement is thoughtfully crafted to reflect your personal style and preference.

A: You can place an order through our website by selecting your preferred arrangement and following the checkout process. For custom orders, please contact us directly via email.

A: Absolutely! We specialize in creating custom arrangements. Please contact us with your ideas, and we will work with you to bring your vision to life.

A: For weddings and large events, we recommend placing your order at least 3-6 months in advance to ensure availability.

A: Yes, we offer delivery services. Delivery fees is at SGD20. For remote locations ie Sentosa, tuas, delivery fees is at SGD 30.

A: Our flowers are sourced from trusted suppliers both locally and overseas. They are hand-picked for their quality and freshness. We store and handle them under optimal conditions to ensure they arrive in perfect condition.

A: Yes, you can include a personalized message with your order. Please provide your message at the time of ordering.

A: To extend the life of your flowers, keep them in a cool place away from direct sunlight. Change the water every two days and trim the stems slightly.

A: Yes, we offer a variety of subscription plans for regular flower deliveries. Choose from weekly, bi-weekly, or monthly deliveries to enjoy fresh flowers regularly. Currently, the website does not support subscription. For subscription services, please contact aneliafleursg@gmail.com.

A: Orders can be canceled up to one week before the scheduled delivery date. For our refund policy, please refer to Term and condition on our website.

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